Answer Addiction

Tag: Amazon

  • Amazon Customer Finds Baggie Of Drugs In Shipment

    Amazon Customer Finds Baggie Of Drugs In Shipment

    An Amazon Prime customer is outraged at the company’s response to accidentally sending him drugs in a recent shipment.

    When Vishal Solanki ordered a drawing set for his eight-year-old niece on Amazon, he had no idea what he was in for. When the gift arrived, Solanki discovered a small colorful baggie of drugs in the shipment and was taken aback.

    “The baggie of pills dropped out of the box the art set was in,” Solanki told Newsweek. “If my niece has opened the box and thought I had put some candy in there and she digested them, it would be a whole other conversation.”

    Solanki then reached out to Amazon’s customer support and explained the situation.

    “When I pulled the box out a small plastic baggie fell out of the package and to my utter shock and dismay, I picked it up and it’s a small bag of drugs!!” Solanki wrote in the email. “I want to know why this bag of drugs was in a children’s toy and secondly, what do you intend to do about it as I am extremely furious and upset!!”

    He was dismayed at their “cookie cutter” response and apology for what he perceived as a very dangerous accident.

    “I’m sorry to hear about the problem with the item received,” said the email from Amazon which Solanki gave to Newsweek. “At Amazon, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen.”

    “We want our customers to have a happy and trust worthy shipping experience with us, we feel so sorry that we were not able to fulfill your expectations for this level of service,” the email noted. “In this case it is with great regret for us to know that we have not met our standard.”

    Solanki then took to Facebook to tell others about Amazon’s mistake. 

    I am posting this as an AWARENESS to all people who order from @amazon as a safety precaution. I ordered an Art Set from Amazon for my 8 year-old niece. I am a paying Prime Member #AmazonPrimeMember and like always, Amazon delivered next day to my door. Normally when I order a gift, I do not open it, I just wrap it in the box and give it to the person. Since the Art Set came in an unmarked box, I wanted to ensure that it was in fact what I had ordered. I cut open the box and what fell out of the box shocked me and has me extremely disturbed and upset!!

    I slid out the Art Set and something fell and hit my foot. I thought it was a piece of styrofoam. When I looked down, I noticed a small baggie. After I looked at it for a second, I realized that it was a small baggie of drugs! Yes DRUGS!!! I was floored!! I didn’t know what to do in that moment. I asked my girlfriend to examine the baggie as I was in shock. She confirmed that it was indeed a bag of multiple kinds of pills.

    I immediately sent @amazon an email to express my concern and dismay and the only thing I got from them was a “cookie cutter” email apologizing for sending the “wrong product” and that they were shipping me a new Art Set as a resolution. I mean that’s it?! They did not even READ the email! Somehow, within Amazon’s supply chain, this bag of drugs was inserted into the packaging of the Art Set meant for a child! And again, all I got in return was a “cookie cutter” email apologizing for sending the wrong item? What if I had not opened it and my niece thought it was candy and ate it?

    What if I had not opened it and my niece thought it was candy and ate it? What if it was your child who opened it and had an overdose or worse?! I am absolutely pissed off, angry, shocked and annoyed. As the holidays are approaching just be aware to check your packages. What’s even more shocking is that @Amazon did not even care and has brushed it off. What would you do??? I am also contacting to Police to report this as well as the media. In addition, please share this with anyone you know who uses Amazon, Amazon Prime or any of Amazon’s services. #AmazonPrimeMember@ Vaughan, Ontario

    Solanki told Newsweek: “I’m not looking for fame or anything from this. Just want to spread awareness for people to be careful during the holidays. Packages are arriving from all over the world!”

    View the original article at thefix.com

  • Working At Amazon Takes Mental Health Toll On Some Employees

    Working At Amazon Takes Mental Health Toll On Some Employees

    The Daily Beast investigated mental health emergency calls made from Amazon warehouses over a five-year span.

    Working conditions at Amazon warehouses may be so poor that they are negatively impacting the mental health of employees—evidenced by 189 emergency calls logged from Amazon warehouses over five years to report suicidal employees and other mental health emergencies. 

    The calls were made from 46 warehouses—about a quarter of the warehouses run in the United States by Amazon, according to reporting by The Daily Beast. Information from the other warehouses was not available, but the pattern at the 46 warehouses suggests that many other emergencies likely took place at Amazon facilities. 

    One call in July 2018 from a man in Ohio highlight the issues at hand. A sheriff’s report about the incident reads:

    “With all the demands his employer has placed on him and things he’s dealing with in life [sic] is becoming too much and considering hurting himself.” He has been “with Amazon for over a year and is frustrated with his employment because he felt he was lied to by Amazon at his orientation. He keeps saying the company told him they valued his employment and would be treated as if he mattered and not just a number.”

    However, that promise is at odds with reports that have emerged from Amazon warehouses, where employees are reportedly carefully monitored right down to their timed bathroom breaks. 

    Jace Crouch, a former employee in Florida, said that the environment in the warehouses can exacerbate pre-existing mental health conditions. 

    “It’s this isolating colony of hell where people having breakdowns is a regular occurrence,” Crouch said. He added that it was “mentally taxing to do the same task super fast for 10-hour shifts, four or five days a week.”

    Amazon responded in a statement that the Daily Beast report was a generalization, and didn’t “take into account the total of our associate population, hours worked, or our growing network.”

    “The physical and mental well-being of our associates is our top priority, and we are proud of both our efforts and overall success in this area,” the company said in a statement. “We provide comprehensive medical care starting on day one so employees have access to the care when they need it most, 24-hour a day free and confidential counseling services, and various leave and medical accommodation options covering both mental and physical health concerns.”

    However, Nick Veasley, 41, who became suicidal while working at Amazon, said that those benefits do little to offset the work environment. Although he was initially excited about the pay and benefits provided by Amazon, he often felt his thoughts spiral at work. 

    “I had so much on my mind that the quietness of standing in one spot and doing my job, would just let my mind run,” he said. “Usually I can get myself out of a problem but I couldn’t do it working at Amazon. I felt like I had a thousand pounds wrapped around my ankle and it kept dragging me down and down and down, and there was no way out.”

    View the original article at thefix.com

  • Former Amazon Employee Quit Job To Chronicle Journey To Sobriety

    Former Amazon Employee Quit Job To Chronicle Journey To Sobriety

    Kristi Coulter decided to focus on her sobriety more than her life as a person with alcoholism as she wrote Nothing Good Can Come From This.

    For 12 years, Kristi Coulter, who graduated with an MFA from the University of Michigan, worked at Amazon in a variety of executive roles. She also had a big drinking problem and would drink at least one bottle of wine a night.

    Now she’s written an acclaimed series of essays about her drinking and recovery called Nothing Good Can Come From This.

    In an interview with Seattle Magazine, Coulter helped shed light on addiction in “tech culture,” which she says has been overlooked for some time. “Tech culture is drinking culture.” 

    People in the tech sector not only drink from the high levels of stress, but also to deal with the rampant sexism that has infected that world for years.

    Coulter discovered she had a gift for writing when she penned an essay for Medium called Enjoli, which received wide acclaim and led to her book deal.

    Coulter told The Woolfer that her book is “a raw, frank, feminist look at what happens when a high-achieving, deeply unhappy forty-something woman give us the ‘one’ thing she really thinks she can’t live without—wine—and has to remake her entire sense of self from the ground up.”

    In writing Nothing Good, Coulter focused on her sobriety more than her life as a person with alcoholism. “My drinking life was so monotonous,” she explains. “I really wanted to spend some time on ‘here’s what it’s actually like to live in a world like that.’”

    Coulter says she’s now five years sober, and she found writing about it to be a great catharsis. “I never expected to make it to this side of the pool. I never thought I’d get to be here.”

    Coulter also runs her own blog called Off Dry, and each blog entry marks her sober days. (The latest entry, where you can win a copy of Nothing Good, is marked “Day 1,879.”) On the front page of her blog, Coulter writes, “I got sober. Life got big.”

    When asked what advice she would give her younger self, Coulter jokes, “I thought, given where I ended up, was ‘Don’t start drinking!’ But that’s an oversimplification. Instead, I’d say, ‘Be aware that you can’t drink away your pain. You can’t drink away the things you don’t want to face.

    “Reality is reality whether you like it or not, and it will still be waiting for you when the alcohol wears off, along with whatever you did to make things even worse while you were drunk—and by the way, people don’t generally make their problems ‘better’ while they’re drunk. Okay! Glad we had this chat, kiddo. Proceed.’” 

    View the original article at thefix.com