Lindell now uses his success to provide employees and prospective workers who may be struggling with similar dependencies with the support they need to gain recovery, including direct connection with him for guidance and assistance.
Lindell estimated that 10 to 20% of his employees have “had struggles,” as he told the Daily Caller, and said that he makes a point to hire people who have made recovery a priority. “Addicts are hard workers,” he explained. “Addiction’s a lot of work… I’m all about second chances. When people come to me, that’s their past.”
Of his 1,600 employees, Lindell estimates that 500 have his direct phone number, which with he said “they can tell me what’s going on. We get them help. We’re all about helping people.”
The Daily Caller cited an example of Lindell’s efforts in Patrick, a MyPillow employee whom the site chose to identify by first name only. The thirty-something had been drinking what he described as a bottle a night, which eventually impacted his work performance. Eventually, Patrick found himself on the phone with Lindell.
“I called him up and basically put myself where I was at 28 or 29 so I could connect with him,” said the CEO. “I said, ‘Here’s your best help.'”
Though reluctant to enter rehab, Lindell’s promise that a job at MyPillow would be waiting for him when he completed treatment convinced him to seek help.
“I’ve worked multiple other jobs with the same problem, and I’ve never had this,” said Patrick.
Lindell subscribes to the notion that addiction is less of a disease than learned behavior as a coping mechanism. “It’s a mask for pain that usually comes from childhood and fatherlessness,” he opined, noting that he believed that the root of his addiction came from his parents’ divorce when he was 7 years of age.
But he also understands that recovery requires support and understanding, which is what he hopes to give to employees, both current and prospective.